Rentals & Safety Policies

Riders must be 21+ with a valid ID & credit card.
All riders must sign waiver at booking.
A valid credit card is required at check-in for the security deposit.
Payment due at booking.
A $1,000 security deposit is required to rent. Funds are automatically released once the bike(s) are returned in good condition.
Riders have a 15-minute grace period to return bikes on time. After this window, an additional 1/2 day booking fee will be charged. Unreturned bikes may be treated as theft and reported to law enforcement.
Helmets required for all riders.Rentals include a helmet, lock, and safety lights.
E-Bikes suitable for people 5’2” to 6’9”, weight affects duration of battery. (Groove E-Bike available for shorter or smaller riders.)
To cancel, please email Vine & Vista Tours during regular business hours.
Cancellation for booking with 72+ hour notice allow for a full refund.
Cancellation within the last 72 hours of booking will result in a credit for said booking.
Vine & Vista Tours may reschedule or refund booking in event of unsafe weather conditions.
Riders are responsible for bikes & equipment during rental period.
Closed-toed shoes required.
All guests must review and sign our digital waiver prior to their ride. This waiver outlines risks, guest responsibilities, and safety requirements.

All dogs must wear a properly fitted harness with both front and back loops; collars alone are not permitted.
Small dogs may ride in a secure soft-sided carrier attached to the bike basket.
Medium and large dogs must ride in a custom-built sidecar.
Staff reserve the right to refuse service if a dog appears unsafe, overly anxious, or aggressive.

Vine & Vista Tours